Frequently Asked Questions at Baltimore Washington airport (BWI)
Answers to passenger questions
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Covid: What to take into account when entering the United States?
As of May 12, 2023, noncitizen nonimmigrant visitors to the U.S. arriving by air or arriving by land or sea no longer need to show proof of being fully vaccinated against COVID-19. If you plan to visit the U.S., you do not need to be tested or vaccinated for COVID-19. U.S. citizens going abroad, check with the Department of State for travel advisories.
What is the easiest way to access downtown Washington by public transportation?
Passengers can take the BWI courtesy bus outside the hall where each airline check-in counter is located to the Amtrak/MARC train station. The Amtrak/MARC Shuttle operates between the airport terminal and the Amtrak/MARC station every 10 minutes (every 25 minutes from 1 am to 5 am). From the train station, take the rail service to Union Station in Washington DC. Single fares may vary from $8 to $15 and the journey time is about 30 minutes.
What is the easiest way to access downtown Baltimore by public transportation?
The easiest way to get from BWI Airport to downtown Baltimore by public transportation is through the Maryland Light Rail, also known as the "Light Rail". The station is located in the main terminal on the lower level. Purchase a ticket for the Light Rail at one of the vending machines located in the station (single fare $1.90 USD and can be paid in cash or with a credit card). Take the Light Rail that is headed to Penn Station (located in Baltimore downtown). The train departs regularly every 10-15 minutes and the travel time is approximately 30 minutes.
Where is the Uber or Lyft Airport pick-up/drop-off location?
The Uber and Lyft pick-up and drop-off zone at BWI Airport is located at the terminal curbs on the Upper Level/Departures. There is often a specific designated area for picking up Uber and Lyft passengers. The exact pickup location for Uber and Lyft may change due to demand or construction at the airport. Therefore, it is always recommended to check for the latest updates in the Uber or Lyft app before arriving at the airport.
Is there free internet access?
Yes, there is free and unlimited Wi-Fi Internet access and it is accessible from any concourse.
To connect, select the airport's Wi-Fi "#MyBWI-Fi" network on your device.
How to transfer between the airport grounds?
BWI Marshall Airport offers, to their clients, free shuttles around the airport campus.
Parking lots: The parking buses, which run between the airport terminal and the long-term lots, the express lot, and the daily garage, operate 24 hours a day, 7 days a week, with an approximate frequency of 10 minutes.
Amtrak station: The Amtrak/MARC Shuttle operates between the airport terminal and the Amtrak/MARC station every 10 minutes (every 25 minutes from 1 am to 5 am)
Car Rental Installation: The transportation service that circulates between the airport terminal and the rental vehicle facility operates with an approximate frequency of 8 to 10 minutes (every 25 minutes from 1 am to 5 am).
What to do in case of a long layover?
There are many retail stores and dining options. The BWI Marshall Airport also offers a number of other amenities and services including nursing mother rooms, art gallery, device charging stations, children's play area and pet rest areas. In turn, there are several VIP rooms with drinks, food, work spaces, etc. In addition, there are many hotels nearby, including the Westin Baltimore Washington airport which offers comfortable bedrooms, meeting rooms and conference facilities, a spa, gym and swimming pool. A courtesy shuttle bus gets passengers from the terminal to the hotel and vice versa.
What to do in case of loss of valuables or luggage?
In case of lost, forgotten or damaged luggage or objects, either on the plane or checked luggage, you should contact your airline. If you have lost an item in BWI Airport, please call
+1 410 689 3620 (for items lost in the security checkpoint areas - from 10:30 a.m. to 3:00 p.m)
+1 410 684 3346 (for tems lost in the parking shuttle buses)
+1 410 859 9230 (for items lost in the parking lots)
For items left in other locations within the airport grounds, fill this Form or go to the Lost & Found Office located at the exit to Concourse C on the upper level of the terminal ( Monday-Friday from 9:00 a.m. to 5:00 p.m.)
Is there a luggage storage service?
For security reasons, all airport baggage storage has been suspended by order of the Transportation Security Administration (TSA). Contact your airline to inquire if they will allow early luggage check-in.
Is there any free parking area in Baltimore airport?
Yes. In the Cell Phone Lot, drivers can wait up to an hour (free of charge) to pick up passengers at the BWI. It is located at 742 Scott Road (just to the right of the Daily Parking entrance). More information about PARKING
Is possible to get a SIM card?
Yes, Prepango (Vending machine) offers a variety of sim plans for international travelers in the USA. It is located in Gate D5. In addition, InMotion offers SIM cards and the stores are located in Gate D4 and between gates A4-A5
Can BWI Marshall airport page someone for me?
If you're looking for someone specific at BWI Marshall Airport, it's recommended that you directly contact the person and ask them to meet you at a specific location. You can also seek assistance at the airport information desk, where staff can provide additional help in finding someone. If for any reason you believe that someone you're looking for may be in danger or you need immediate assistance, contact airport security or local police authorities.